Episode 082 - Training for the Role of Community Management - Put Yourself Out There!
Summary
Nicole Saunders, Director of Communities at Zendesk and Chris Detzel give their take on some trainings you an take to become a solid community manager. We also talk about putting yourself out there through guest speaking, presenting on a specific subject matter and more.Creators and Guests
Host
Chris Detzel
Chris is a versatile Digital Community Strategist with several years of experience. He has owned community vision, strategy, and execution. He is responsible for leading the development and execution of community engagement programs, creating compelling content for customer communities and acts as the voice of the customer. He believes that data should drive decisions as it is the key element of any long-term successful strategy.
Host
Nicole Saunders
As Director of Community at Zendesk, she oversee the Community Team (part of the Global Digital Experiences team), set strategy, define policy and governance, develop and launch new community products, and engage our user community. Our programs include: an online community, virtual events, user groups, community champions, customer advocacy, and an annual global virtual community summit.