Scott Wilder joins Peers Over Beers again and guess what, he has a new job. We talk about that on Peers Over Beers. We talk a lot about how
- To engage your customers quickly
- Putting the customer first vs customers out
- Have Shared Metrics about your customer so that you are not pulled by different metrics
- Getting leadership to buy into the share metrics - Engagement is coming from a lot of areas and defining differently. Let's share it and get on the same page
- Don't boil the ocean at once
